Privacy Policy

1. Information We Collect

ServiceForce Pro collects information that you provide directly to us when you request services, contact us, or use our website. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and service location details
• Service preferences and scheduling information
• Payment and billing information
• Communications with our team

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide pressure washing services and respond to service requests
• Schedule appointments and communicate about services
• Process payments and maintain billing records
• Send service confirmations, reminders, and updates
• Improve our services and website functionality
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in business operations (payment processing, scheduling systems)
• Professional advisors (accountants, lawyers) when necessary
• Law enforcement or regulatory authorities when required by law

Any third parties we work with are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under Canadian privacy law (PIPEDA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for certain uses of your information
• File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website usage. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and billing information are typically retained for seven years in accordance with Canadian tax and business record requirements.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ServiceForce Pro
366 Denison St, Markham, ON, Canada
Email: [email protected]
Phone: +1 905 305 9955