Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).

2. How We Use Cookies

ServiceForce Pro uses cookies to:

• Remember your cookie consent preferences
• Understand how visitors use our website
• Improve website functionality and user experience
• Analyze website traffic and performance

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

• Cookie Consent: Stores your cookie preferences (cookie_consent)
• Session Management: Maintains your session as you navigate the site

Analytical/Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

• Page visit tracking
• Time spent on pages
• Navigation patterns
• Error reporting

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

• Language preferences
• Region selection
• Display preferences

4. Third-Party Cookies

We may use third-party services that set cookies on our website. These services include:

• Google Maps: For displaying our location and service area maps
• Analytics Services: For understanding website usage (if enabled)

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customize your preferences.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking all cookies may impact your ability to use certain features of our website.

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

6. Cookie Duration

Different cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 1 year)
• Cookie Consent: Stored for 365 days to remember your preferences

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. We respect DNT signals and will not track users who have DNT enabled in their browsers.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have questions about our use of cookies, please contact us:

ServiceForce Pro
366 Denison St, Markham, ON, Canada
Email: [email protected]
Phone: +1 905 305 9955